FAQs about Loyalty Cards
1. What are loyalty cards used for?
Loyalty cards help businesses reward repeat customers, build loyalty, and encourage customers to return regularly by offering discounts, free items or special perks after a certain number of visits.
2. What kinds of businesses generally use loyalty cards?
Many types — retail stores, cafés, beauty and wellness, gyms, service providers, entertainment venues, and more. Loyalty cards aren’t limited to food or hospitality.
3. What materials and card types do you offer for loyalty cards?
We offer a range including heavy 360gsm card stock, - this is our standard stock for cost-savings - 350gsm recycled card, 410gsm synthetic (water-resistant), 420gsm thick card — so you can choose the card type that suits your business needs.
4. Can loyalty cards be printed on one side or both sides?
Yes — you can choose either single-sided or double-sided printing for your loyalty cards.
5. Can the cards be customised for eg. logo, branding, numbering?
Absolutely — we can print your business’s logo, brand colours, sequential numbering, and custom artwork to match your brand identity.
6. What quantities can I order?
We offer multiple quantities (e.g. 250, 500, 1000, 2000…) depending on your business size and needs.
7. Is artwork design included?
Yes — price typically includes artwork setup/design. We can work from your supplied design or create one for you.
8. Are loyalty cards durable and suitable for everyday use?
Yes — with high-quality card stocks and optional synthetic waterproof materials, the cards are durable and ideal for repeated everyday use.
9. Can loyalty cards be written on (for punch/stamp style)?
Yes — among the available card types are “can-be-written-on” options, suitable if you want a punch or stamp-style loyalty system. Just ask our team for advice.
10. Do you include free delivery and is GST included in the price?
Yes — as per the product page, the quoted price includes courier delivery Australia-wide and GST.
11. What’s the turnaround time for printing loyalty cards?
If you choose our standard 360gsm heavy card stock we usually print same day or next business day. However, turnaround can depend on volume and finish, but we strive to keep production very fast and reliable.
12. Are loyalty cards only for shops and cafés?
No — while those are common uses, many businesses across industries (services, gyms, retail, entertainment) benefit from loyalty cards.
13. How do loyalty cards help my business?
They encourage repeat purchases, increase customer retention, build loyalty, and can differentiate your business from competitors by offering perks to regular customers.
14. Can I offer rewards like discounts, free items or member-only offers?
Yes — loyalty cards allow you to reward customers with discounts, free products/services, or exclusive member-only deals once they meet the reward criteria.
15. Can loyalty cards help me build a regular customer database?
Yes — when linked with a POS or customer tracking system, loyalty cards help collect data on customer behaviour and purchase history, helping you better understand and serve your customers.
16. Are loyalty cards suitable for small businesses?
Absolutely — they are cost-effective marketing tools even for small businesses, helping increase repeat business without a large marketing budget.
17. Can I have different reward levels or tiers?
Yes — a loyalty program can be tiered or structured so that frequent customers get better rewards or perks, encouraging more visits and higher customer loyalty.
18. Can loyalty cards be combined with other marketing strategies?
Yes — you can integrate loyalty cards with promotions, referrals, exclusive member sales or events, email offers, or other marketing channels to boost effectiveness.
19. Do I need expensive software to run a loyalty card program?
Not necessarily — for simpler punch or stamp-based cards, a card and basic tracking can be enough. For more advanced cards (barcodes, point tracking), integration with POS or a database helps.
20. Is there a minimum order for loyalty cards?
Yes — we can print as few as 100 cards for you but with set up costs it is more economical to order 250 cards, it is basically the same price. Please ask us anything.
21. Can loyalty cards help me build customer loyalty long term?
Yes — loyalty cards are a proven way to increase repeat business and customer retention by rewarding purchases and offering perks.
22. How do I get started if I want loyalty cards for my business?
Simply select your card type and quantity on Emerald Print’s Loyalty Cards product page, upload your artwork (or ask us to design it), and we’ll handle printing and delivery—making it easy to launch your loyalty program.